Retailers Association of India (RAI) organises the Kolkata Retail Summit (KRS) 2025
Kolkata: The Retailers Association of India (RAI) organised the Kolkata Retail Summit (KRS) 2025, also known as the Retail Convention of Eastern India, in the city. This year’s edition brought together retailers, service providers, and industry leaders to strengthen collaboration, uncover new avenues for growth, and delve into the evolving future of the retail sector, with a strong emphasis on the rise of omnichannel strategies.
The summit offered thought-provoking discussions, meaningful networking opportunities, and a dynamic exchange of ideas on the latest trends shaping the retail landscape. KRS 2025 reaffirmed its position as a premier platform for inspiring innovation and forging partnerships within the region’s rapidly expanding retail ecosystem.

Speaking about KRS 2025 and the retail landscape in Eastern India, Kumar Rajagopalan, CEO, Retailers Association of India (RAI), said, “Eastern India’s retail landscape is entering a defining era, driven by rising consumer demand, strong main-street and mall leasing activity, and the rapid evolution of logistics networks.
He added, “With fashion, food, and lifestyle brands expanding aggressively and new retail formats emerging across cities like Kolkata, the region is fast becoming one of the country’s most dynamic retail growth corridors. As retailers blend heritage with innovation and embrace more experience-led models, Eastern India is steadily shaping itself into a sustained and future-ready retail hub.”
KRS 2025 featured insightful panel discussions on key themes shaping the retail landscape. Experts explored ‘The New Consumer Playbook: What Shoppers in the East Really Want’, offering deep insights into shifting expectations and emerging buying behaviours. Another session, ‘Experience is Everything: From Storefront to Storytelling’, highlighted how immersive retail environments and authentic brand narratives are redefining shopper engagement.
Panelists also examined ‘The Power of Partnership: Retailers, Brands, and Technology Working Together’, underscoring the value of collaboration and integrated solutions in driving growth. The event concluded with forward-looking perspectives in ‘Retail 2025 and Beyond: Building for the Next Generation’, emphasizing innovation, adaptability, and customer-centricity as the pillars of future success.
The Kolkata Retail Summit, is the premier platform for retailers and retail service providers to connect, collaborate, and explore growth opportunities. This year, KRS features a dynamic lineup of panel discussions, fireside chats, and networking sessions, offering attendees the chance to meet potential business partners, customers, and industry peers, all while gaining valuable insights into the evolving retail landscape.